CareHarmony Care Management Program

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Chesapeake Urology is partnering with CareHarmony to support your urologic health

Managing your urologic health, from prostate care to kidney conditions, is easier with a dedicated Care Coordinator by your side. Through this partnership between Chesapeake Urology and CareHarmony, you’ll receive personalized monthly support to help you stay on track between visits. Whether it’s scheduling appointments, managing prescriptions, or answering questions about your condition, we’re here to help - all from the comfort of your home. This service is covered by most insurance plans and may be subject to a small monthly copay or deductible. You can opt out at any time.

“CareHarmony has been a great partner in helping to extend the care of our urology patients beyond the clinic - patients stay connected, supported, and engaged with their health every step of the way.”

– Dr. Brad Lerner, MD; Senior Physician and President of Chesapeake Urology

Urology-Focused Care Coordination At Your Fingertips

Chronic Care Management helps you stay on top of your urologic health between office visits. Each month, your dedicated Care Coordinator will call you to:

  • Help schedule urology appointments, lab work, or imaging (e.g., PSA tests, kidney ultrasounds)
  • Explain your medications, including those for overactive bladder, BPH, or infection prevention
  • Coordinate home health needs (catheters, supplies, incontinence support)
  • Connect you with educational resources for managing your condition or preparing for surgery

Plus, you’ll have access to a 24/7 Care Coordinator Phone Line to help with questions or concerns - anytime, even outside scheduled calls.

Cost and Coverage

This service is covered by Medicare and is subject to your annual deductible and coinsurance (usually 20%). If you have a secondary or supplemental insurance plan, your coinsurance may be covered. It is best to review exactly what your insurance plan covers.

While you can only sign up for Chronic Care Management services with one of your CareHarmony care coordinators, you are able to opt out any time-there are no strings attached.

Awesome Work!

I like the assurance of having someone assigned to me and who i can call to help me with symptoms and medical advice and be a good go between if I need to see doctor.— Sara B., Patient

Big fan

My care coordinator was exceptionally kind, intuitive, funny, made sure to ask everything as I think she should have.— Debra B., Patient

Amazing Service

Friendly, informative and helpful advice from the staff. They listen to my concerns and make good suggestions of who I should contact for help.— Sarah B., Patient

Excellent Team!

Our representative is compassionate, genuinely shows empathy and understanding of my concerns. Follow ups are timely and assistance is available if needed.— William G., Patient

Frequently Asked Questions

Chronic Care Management is a care coordination program designed by Medicare to help patients better manage their chronic conditions. It was designed to give you greater support and access to care between office visits, even while at home.
A chronic condition is an ongoing, long-lasting health condition, which will require continual management and treatment. Left untreated, a chronic condition can hinder independence and negatively impact health. A few examples of chronic conditions include asthma, diabetes, arthritis, hypertension, and heart disease.
Care Coordination is the deliberate organization of patient care activities and sharing information among all of the participants concerned with a patient’s care to achieve safer and more effective care. Care Coordination services (like those that are part of Medicare’s Chronic Care Management program) provide extra layers of support and care between doctor visits to eligible patients who have two or more chronic conditions.
To be eligible for the Chronic Care Management program you must be a Medicare beneficiary and have multiple (two or more) chronic conditions expected to last at least 12 months, or until end of life. If you are unsure if your conditions qualify contact your primary care provider and they will be able to assist you further.
Yes, you must be a Medicare beneficiary to participate in the Chronic Care Management program. If you are not currently enrolled in Medicare, you can learn more about how to enroll at [Medicare.gov](https://www.medicare.gov/).
Managing and coordinating care can be especially difficult if you suffer from multiple chronic conditions. You may be seeing different types of doctors or taking several medications. For every medication you take, it’s important to know how it reacts with other medications. For every doctor you see, there are test results or health information that needs to be shared. When your care is coordinated properly, your doctors get the information they need when they need it.
One of the great benefits of Chronic Care Management is not only to help you achieve good health, but also to maintain it. That’s why the program also focuses on things like helping you keep on top of preventive care and helping you locate specialists, valuable healthcare resources, and community services.
The majority of Medicare patients has secondary insurance, which often covers Chronic Care Management (CCM) program copays. In instances where this isn’t the case, CCM may be subject to a modest copay (usually 20%), as well as your deductible. It is best to review exactly what your insurance plan covers.
Yes, your privacy is very important to us. The same rules that protect your medical information in your doctor’s practice apply here as well. Your information is and will always be secure using the latest Certified Information Technology and following all HIPAA guidelines. We will never share your information with anyone without your consent.
Chronic Care Management extends your care outside of the four walls of your physician’s practice to help you maintain the best possible health. You will be matched with a dedicated care coordinator and have access to help 24/7. A treatment plan (care pathway) will be created to plan for your ongoing care and better address all your health-related issues. Your care coordinator will be there for you helping you navigate the healthcare system, including scheduling appointments, helping with refills, and answering lingering questions. Your care coordinator acts as an extension of your doctor and helps your doctor monitor and adjust your care accordingly.
Fill out the form above or give us a call at (305) 952-4876 to learn more about how you can benefit from this program and to gain answers to any questions you may have.
With Chronic Care Management, there is no long-term commitment. You may opt-out any time by notifying us via phone and will be unenrolled at the end of the current month.

Contact Us

If you have questions about this service and would like to learn more on this program, or how to enroll, please call (629) 888-9202 to speak with a Care Coordinator.